AI Strategy & ROI
Boardroom decisions: measuring AI, allocating budget, and capturing returns.
Start here, then go deeper
Three selected reads, ordered from foundation to practical application.
- 02 Go deeper
92% Spending More on AI. 56% Getting Nothing Back.
92% plan to increase AI spend. 56% see zero returns. The 6% pulling ahead redesigned workflows, not tool stacks.
Read article → - 03 Go deeper
515 Startups Got Identical AI Tools. One Group Made 1.9x More.
515 startups got identical AI tools. The ones who saw how others reorganized around AI generated 1.9x more revenue. The bottleneck is not the technology.
Read article →
Latest in this topic
The newest decisions beyond the guided path.
Your Next Customer May Arrive as an AI Agent
Amazon blocked Meta's shopping agent, and Meta and Sierra proposed rules for letting agents in. Choose one task a customer's agent may do, and its limits.
Read article →
The Answer You Should Have Left Blank
Five experiments found AI access nearly ended people's willingness to say "I don't know", even when the AI was wrong. How to keep "not yet" an answer.
Read article →
How Much of Your Team's Work Does AI Actually Lead?
Anthropic found Claude leads 26% of its own research work, up from under 1% in February 2026. A team can run a scaled-down version of the same check.
Read article →
The Week the White House Renamed AI
The White House ordered 'artificial' out of federal documents. Musk and Nvidia's CEO used the new word, California refused, and the word already had jobs.
Read article →
How Many People Really Use AI? Five Rungs, Five Answers
Published AI user numbers run from 4 billion to 30 million, depending on the kind of use. Three questions place any number on a five-rung ladder.
Read article →
Anthropic's IPO Filing Warns About Its Own Models
Anthropic's IPO prospectus, reviewed by Reuters, warns advanced AI could pose existential risks and its models could resist shutdown or notice a test.
Read article →
Read Past the Polish
AI drafts tailored applications for strong and weak senders alike, so polish probably says far less about who can deliver. How to re-price your evidence.
Read article →
What Juniors Keep When the AI Is Gone
In a trial of 133 patent lawyers, AI lifted juniors' work most, yet only seniors kept a gain without it. A repeated check flags who needs a closer look.
Read article →
Ask Who Pays Before AI Touches Your Data
"We want AI on our data" is a common request. Six questions a leader can ask before approving it, with who pays as the gate.
Read article →
Check the Front Door You Didn't Build
Gartner found customers about three times as likely to use outside AI tools as company chatbots for service. What to check, then what to fix and fund.
Read article →
The Bottleneck Was Never the Data
Google's GlucoFM learns to read glucose data without a single labeled example. The real lesson generalizes past diabetes, to any unused data stream.
Read article →
The Check That Left With the Afternoon
A McKinsey case describes a distributor whose system reads public building permits and drafts the sales outreach. The work it removed was somebody's afternoon, and an afternoon holds more than one job: while a person was assembling the material, they were also reading it. That reading was a control nobody had written down, and it leaves with the work.
Read article →
Redesign the Work, Not the Tool
Deloitte found 66% of leaders say human-AI work design is critical, but only 6% do it. The gap is work design, not technology, and here is the fix.
Read article →
Compliance Was the Floor. Now Set Your Own Bar.
In one month the EU, Colorado, and the White House eased AI rules. Compliance was a floor others set. The bar is yours now, and five moves to set it.
Read article →
Tables, Not Language
SAP bet over 1 billion euros on AI that does not chat. Why tabular foundation models matter for CEOs, and the first move to make.
Read article →
Is Your AI Strategy Theater? A Three-Test Boardroom Audit
75% of executives say their AI strategy is 'more for show.' Three operator tests separate the 25% with real strategy from the rest.
Read article →
Why 20% of Companies Capture 74% of AI Returns
PwC: 20% of 1,217 companies capture 74% of AI returns at 7.2x performance. Winners invest 2.5x more AND redesign around AI. Inside: the John Deere case.
Read article →
Four Allocation Rules for the 2026 AI Budget
Stanford's 2026 AI Index shows a 3-4x productivity spread across functions. Four allocation rules for the 2026 AI budget under the aggregation hedge.
Read article →
88% Resolved, 22% Loyal: The AI Customer Trust Gap
AI resolves 88% of customer issues, but only 22% prefer the company. Four studies reveal why efficiency metrics miss what drives loyalty.
Read article →
Fewer AI Tools, Double the ROI: What 1,800 Executives Reveal
BCG surveyed 1,800 executives: companies focusing on 3.5 AI use cases generate 2.1x the ROI. Five Tier 1 sources confirm fewer AI bets win.
Read article →
70% of the S&P 500 Talk AI. Only 1% Measured What It Did.
Goldman Sachs found no economy-wide AI productivity link, but 30% gains in teams that measured specific use cases. The gap is measurement.
Read article →
How to Build an AI Model Strategy That Survives Market Shifts
Anthropic went from 12% to 40% of enterprise AI. OpenAI dropped from 50% to 27%. Here's how to pick models without getting locked in.
Read article →
OpenAI Killed Its Most Popular Product. The Math Behind That Decision.
OpenAI killed Sora six months after launch, 9.6 million downloads, a $1 billion Disney deal. Every GPU on video was a GPU not running ChatGPT.
Read article →